Content | Data & AI for Finance, Bank & Insurance
Artefact's team of experts, specialized in data for finance, share their field experience and precise observations through this well-documented report, rich in lessons learned and concrete use cases.
Agenda
- Introduction by Vincent Luciani CEO & co-founder of Artefact
- How Artificial Intelligence is impacting the future of banking and insurance
- Data maturity: Climbing the scale in financial institutions
Data-driven Marketing
- The Great Data Reckoning - How to truly understand Marketing ROI & make smarter decisions in a cookieless world
- ORANGE BANK - Enhances its digital marketing with rapid deployment of a full funnel, cross-device activation strategy
- Data-driven marketing: the rise of the customer data platform
- MAIF - Segmentation Marketing -Artificial Intelligence to Enhance Insurance Customer Understanding
- Building your own Audience Engine: Turning the Google ecosystem into a cookieless Customer Data Platform (CDP)
- NEXITY - Ban the Banner: Tapping into the competitive nature of property customers
AI for Call Centre
- AI Requires a Holistic Framework and Scalable Projects
- Powering your call centre with artificial intelligence
- MAIF - Using Topic Modelling to reduce contact centre bottlenecks
- Introducing NLPretext, a unified framework to facilitate text preprocessing
- NLU benchmark for intent detection and named-entity recognition in call centre conversations
- HOMESERVE - Using speech analytics to improve customer satisfaction
- How to train a language model from scratch without any linguistic knowledge?
Download the report here!